“The particular Trust that I was admitted to is undergoing a well-publicised and very challenging time – as indeed are most NHS services in the age of austerity. Is spite of this, the care I received was fantastic. What was it about my care (aside from the physical benefits that have resulted) that meant I had such a positive experience? How does this relate to the IHHN’s core philosophy – ‘Bringing the Human Back into Health’? What could people take away from hearing about this? And how could I thank the staff, en masse, aside from the letter I wrote?”
Read more of Charley Baker‘s terrific post Celebrating Positive Experiences of Health and Healthcare on the International Health Humanities Network web site.